From:                              route@monster.com

Sent:                               Thursday, December 29, 2016 6:19 AM

To:                                   hg@apeironinc.com

Subject:                          Please review this candidate for: csr dallas

 

This resume has been forwarded to you at the request of Monster User xapeix03

Moe Zein  Last updated:  04/12/16

Job Title:  no specified Company:  Apeiron, Inc. Rating:  Not Rated Screening score:  no specified Status:  Resume Received McKinney, TX  75070 US moatazz@hotmail.com Contact Preference:  Email Quick View Links: Resume Section Summary Section

 

RESUME
Resume Headline: CCIE Voice/Collaboration Engineer Resume Value: nrd7e44cjp33iamp

 

Moe Zein Mckinney, TX 75071   (Dallas-Fort Worth Area) Tuesday, April 12, 2016     Dear Sir or Madam:   Recently, I’ve been researching the leading professional providers in their industry who can help their employees’ desire to grow & achieve a rewarding career especially in the field of Information Technology.  My research has been for companies that are respected nationwide & provide on-going successful career.                I am a professional with 15 years of Hands-On experience in the Routing, Switching, VoIP & system engineering: design, maintenance & troubleshooting.  I’m currently searching for a position as a Cisco Voice/Collaboration Engineer where I can utilize & enrich my work experience & provide the latest best practices on design, support & maintenance for Cisco VoIP solutions to provide you with an ongoing network uptime & convergence.   My educational background has been progressing as I hold a BS degree in Computer Engineering along with Minor in Computer Science from California State University-Long Beach, CA.  In addition, I have completed hundreds of hours in technical trainings such as: Cisco Certified Network Professional (CCNP Voice & CCNP R&S).  I have certifications for: CCENT, CCNA R&S, CCNA Voice, CCNP Voice from Cisco Systems.  I have also passed my CCIE COLLABORATION written exam & currently preparing for my CCIE Collab Laboratory exam.   Also, I have previously finished the MCSE program training 3 times (3 tracks) (holding two MCSE certifications from Microsoft, MCP+I & MCP).  Additional certifications & trainings are listed at end of my resume.   My salary history has progressed based on my responsibilities.  My salary requirements are open & flexible based on opportunities.   Availabilities are: W2, 1099 or C2C, FTE & Consulting.   I enclose a copy of my resume and look forward to discussing it with you.   You can reach me at: MoatazZ@hotmail.com (no phone calls please)     Sincerely,   Moe Zein V1.2

·               CUCM/CUCME/ ·               BE6K/BE7K/UC5XX ·               CER, CUAC, ARC connect ·               Vistapoint Attendant console ·               MGCP, H323, SIP Protocol

·               Unity/Unity connection/CUE ·               UCCX, UCCE, ICM Scripting ·               IVR & ACD, ·               Telepresence VCS & VOIP endpoints ·               CUC Handlers/Hunt groups/COBRA,

·               IM&P/Jabber/Webex ·               Meeting Place/MP Express ·               I3:EIC/CIC ·               SIP TRUNK, CUBE, ICT ·               CUIC, PCD, RTMT

Hardware Systems:

 

·               Cisco2800/2900 &3800/3900 7200/7600 routers. ASR5000	·               Cisco Catalyst 2900, 3500, 3700 4500/6500 L3 switches/stack	·               Cisco UCS (B &C), IBM/HP MCS servers
·               Juniper Routers, FWSM, ACE	·               Patch Panels/Wiring (data &telecom)	·               Dell PowerEdge servers
·               EMC SAN, NAS & DAS storage	·               LAN/WAN/WLAN Hardware	·               Fiber infrastructure
·               Cisco wireless controller/Cisco WiFi Access Points/WCS	·               Cisco ASA 5000/PIX 500 series, Sonicwall firewalls, IPS/IDS	·               Cisco Clean Access / NAC/ Cisco MARS Appliances.

 

Networking & Internetworking:

 

·               Cisco Routing & Switching ·               Subnetting skills, IPv4 & IPv6 ·               Microsoft LAN &Cisco WAN

·               RIP/RIPv2/EIGRP/OSPF/BGP ·               NOVELL Netware/UNIX/LINUX ·               CISCO WLAN

·               TCP/IP: DNS, DHCP, NFS, WINS, SMTP & NTP ·               MPLS/FR/P2P/VPN

 

Operating Systems:

 

·               Windows server 03/08/12, XP/7/8

·               Linux, Sun & SCO Unix, Ubuntu

·               Apple Macintosh

 

Software:

·               MS-Office (All versions)	·               MS Visio diagramming	·               ARCserve Backup Utilities
·               VMWare ESXI, Vsphere ·               Solarwinds/MRTG/Wireshark ·               Splunk/kiwi syslog	·               Backup/Cloning & Disaster Recovery ·               Network Assessment operations & tools	·               Dameware utilities ·               Cisco VPN/AnyConnect

Programming:

 

·               UCCX/ICM IVR/ACD scripting	·               Distributed Network RPC/CORBA	·               Verilog/Cadence/Xilinx
·               JAVA applets programming	·               C/Advanced C++ Programming	·               PASCAL/FORTRAN

 

Work Experience Skills:

 

•Strong VOICE/Collaboration experience: Extensive experience with Cisco VOIP systems especially CUCM (Cisco Call Manager), Call Manager Express (CME), Unity, Unity Connection, UCCX/UCCE & many other related telephony applications. Experience with Unified Communication versions:3.x, 4.x, 5.x, 6.x, 7.x, 8.x, 9.x & 10.x.  Experience with UC applications such as Presence, Telepresence VCS, Health Presence, UCCX/UCCE, ININ: Interactive Intelligence I3 EIC/CIC, & ALTIGEN.

 

•Solid Cisco Routing skills :( 10 yrs): Design & Implementation of large & medium scale projects of Cisco-based routers installations, configuration & maintenance. Hands-on experience on routing protocols (10+ yrs) such as [RIP, IGRP, EIGRP, OSPF, BGP & MPLS] (9yrs).  IOS operations (10yrs).  Operated on Cisco Router Models such as branch, service provider, data center interconnect, ASR & WAN aggregation routers, examples: 1800/1900, 2800/2900, 3800/3900, 7200/7300/7500/7600 & ASR 1000/5000.

 

•Strong Switching (11+ yrs) experience on Campus LAN switches: Access, Distribution & Core switches, VLAN (11yrs) & VTP, Switch stack, HSRP, GLBP, Port-channel,  Hands-on experience on Cisco switch stack addition/removal operations & online upgrades (9yrs).  Operated on Cisco switches Models: 29xx/35xx/37xx/3850/4500-X &6500 series.  Hands on experience on Nexus switches: 5000/7000 & 1000.

 

•15 years of Microsoft windows & LAN operations work experience, 10 years of Systems Engineering experience.  Holding 2 MCSEs certifications from Microsoft. In-depth implementation of Microsoft Active Directory, Domains, Trees & Forests over multi-sites.  Administration, maintenance, support, design, architect & upgrade of System servers of large complex enterprise infrastructures. 

 

•WAN Connections: experience with hundreds of circuit turn-ups for T1, MPLS, Metro switch Ethernet.  Also turn-ups for P2P (10yrs), FXO/FXS, Private Lines, ISDN, PRI & Sip Trunks.

 

•Experienced with Cisco WiFi: experience on Cisco Wireless Controller, Access Points, WCS & Clean access, NAC, with VOIP, QoS, VLANs & wireless security (802.1x) using [RADIUS/TACACS+/Certificate provider] (2yrs) & other wireless security & authentication methods (2yrs) & protocols such as [WEP, WPA/2, EAP, LEAP & PEAP] (2 yrs).

 

•Network assessments & Security hardening:  Visio diagramming & documenting networks including reports & design tools.  Security Best Practices familiarity & some hands-on experience with Cisco security: ASA/PIX (3yrs), VPN (2yrs), MARS (2yrs), VPN concentrator & ACL (7yrs).  Familiar with Hipaa requirements & Sarbanes-Oxley readiness.

 

•Other technologies: Data Center daily operations: UCS, MDF/IDF design & physical installation (10yrs). Network monitoring using Cisco traffic analysis utilizing CiscoWorks, Solarwinds (7yrs), Wireshark (3yrs) & Linux based MRTG (1yr).

o          Install & configure WINDOWS (15yrs)/NOVELL/UNIX Networks with integration & peripherals.

o          Support for server systems: ESXI, Windows 2008/2013, Exchange (10yrs), Linux Ubuntu & Redhat server systems.

o          Network infrastructure & services: TCP/IP (15yrs), SMTP, DNS (15yrs), DHCP (15yrs), SNMP (7yrs), SAMBA & SAN.

o          Programming: JAVA (2yrs), C/C++ (10yrs), local/Distributed network apps:RPC/CORBA, IVR & ACD scripting.

o          Software Engineering, Project Management & Business Operations & accounting skills.

o          Verilog/VHDL programming & design of computer architectural components.

 

PERSONAL SKILLS:

 

•Demonstrate strong motivated team player & leadership; focus on results & ability to dynamically multi-task across various projects in a high-paced environment.

•Leverage proven &innovative tech. approaches to solve challenging business problems.

•Project management: Ability to manage projects, produce design documents, fulfill Scope of work in accordance with organization procedures, Change Management requirements, work tracking & incident.

•Ability to analyze data & respond accordingly to“(10yrs) to ensure no impact on company's daily business operations in addition to develop solutions to complex business challenges.

 

 

EMPLOYMENT HISTORY:

 

Netsync Network Solutions, Dallas, TX,…………..…………..…..………01/2015 to 02/2016

Lead/SR Network & VOIP consultant

Provided leadership & technical expertise for Netsync clients for VOIP, DATA LAN/WAN such as plan, design, installation, configuration, operation, maintenance, & management.

Systems included: UC platforms, Unity connection, UCCX, CER, IM&P, CUIC, Social Miner, UCS & Vmware ESXI. Examples:  Performed CUCM/UCCX/CER upgrades & migration utilizing PCD, UCCX scripting, Dial Plan redesign & various troubleshooting tasks. Performed LAN/WAN projects on EIGRP, OSPF, BGP, NEXUS 5K, 7K, ISR/ASR & AT&T Switch Ethernet implementation for over 20 locations. Tools used: NetMRI, Orion, Scrutinizer, Splunk & Cisco Prime. Developed network design documents, & implementation plans.

 

Allscripts Inc., Atlanta, GA…..…………..…..…………..…..……………05/2014 to 12/2014

Senior Unified Communication Architect

Provided expert-level professional engineering & consulting to deliver best practices on Cisco Unified Communications solutions. Responsibility included providing assessment of client’s enterprise wide UC multi-cluster environment: identify issues, & suggest resolution. Served as the technical leader for all Allscripts VOIP engineers worldwide on work progress for projects, overseeing the implementation of designs, resolved complicated issues & provided direction on complex troubleshooting efforts. Interfaced with senior-level management & provided documentation & presentation for work progress and redesign solutions

 

Technology for Education (TFEconnect), Lewisville, TX…..…………..…8/2013 to 04/2014

Cisco Collaboration\Voice Engineer

Supported CUCM, CUC, Jabber, Presence, Telepresense.  Cisco device installations, upgrades, testings, tunings, & troubleshooting VOIP platforms on MCS & UCS platforms, gateways & voice modules & other equipments software upgrades.  Duties include travelling & remote operations for customer sites.

 

IBM Corporation/Toshiba (TGCS) site, Bentonville, AR……………..………01/2013 to 8/2013

Network Engineer/consultant

Implemented a new site installation for the client: Toshiba (TGCS) including LAN, WAN, WLAN & VOIP.  Implementation included sub-netting new VLANs on 4510 core switch, 3925 CME VOIP system, 2504 WLAN controller ,Access points, MPLS & PRI turn-up.  Provided support for client servers, printers & laboratory test equipment.  Provided documentation, reports, Visio diagrams, testing checklist & daily support for DATA/VOIP &WiFi users. 

 

Cisco Systems, Richardson, TX…..…………..…………..…………..………10/2010 to 10/2012

Remote Network Engineer/consultant

Supported AT&T FEMTO mobility backbone within AT&T’s Data Centers throughout the USA.  Unix operations, Cisco device installations, upgrades, testings, tunings, & troubleshooting Access Controllers, Cisco ASR5K & other RadiSys ATCA, ACE modules, FWSM modules & other equipments & software upgrades.  Duties include travelling & remote operations, & MOP writing & execution.

 

AT&T, Enterprise Routing Solutions, (ERSC), Centennial, CO…..………05/2010 to 10/2010

CISCO UCCE/UCCX Operations Management Engineer

Supported AT&T ERSC UCCE/UCCX clients included troubleshooting contact center management utilizing Remedy ticketing systems for monitoring platform servers both onsite & hosted servers.
Provided client support on Cisco ICM/CVP/IPIVR included scripting & VOIP/DATA networks. 

 

Cisco Systems, San Jose, CA……..……..……...……………………..………02/2010 to 05/ 2010

Support Operations Engineer-Cisco HealthPresence

Provided Tier 3 support for Cisco hosted remote operations services (ROS) for Cisco HEALTHPRESENCE Datacenter & endpoints.  Worked with customers, engineers & development teams, provided technical support for several implementations serving customers throughout the US. Maintained system configurations, documentations, analysis & software upgrades.  Assisted other team members in developing & improving operational support models. Partnered with team members & colleagues to ensure compliance with Information Security Guidelines & HIPAA regulations.  Participated in the administration of solutions. Identified new area of solution innovation & provided assistance to scale repeatable solutions. Worked on time-sensitive projects to support larger customer deliverable projects.  Hands-on configuration of: RedHat Linux 5.2, McAfee's Epolicy Orchestrator, & Windows SUS.

 

Phoenicia Communications, Irvine, CA……..……………………..………05/2009 to 02/ 2010

VOIP/Network Engineer

Provided Network Core Analysis & documentation for the network infrastructure. Provided training for network technicians & helped in supporting & monitoring high volume traffic for voice & data IP networks with Cisco routers, switches & access servers such as: 7609s, 7206s & As5505.  Systems: MRTG, Wireshark, Orion, Bugzilla, WhatsUP, CiscoWorks, VOIP & SIP traffic.

 

Metronome Inc., Irvine, CA……..……………………..………………..……08/2007 to 05/2009

VOIP/Network Engineer

Field installations of Cisco Routers, Switches, WiFi, & VOIP systems for clients nationwide such as: Plan, design, maintain & support upgrades/migration of CUCM (3.3 to 7.x), Unity (4.x/5.x), CME, TCL scripting, UCCX/UCCE), scripting for IVR &ACD, Cisco WiFi & Network admission control(NAC)/clean Access Networks, Voice over WiFi, VPN, ASA & MARS configurations.  Hands-on experience with MPLS, T1, PRI Turn-ups, Inter-cluster trunks, Paging, Radianta’s VOIP applications installations & support.

Installed full Cisco/Microsoft networks.  Implemented several large scale network upgrades for routers/switches & Cisco MARS.

FUSIONSTORM-Technology Services & Integration (TSI), Glendale, CA…2/2005 to 08/2008

Network Infrastructure & Engineering Consultant

Field installations for Cisco Routers, Switches, & WiFi devices, especially VOIP: CUCM, Unity, CME.  Set up Voice & Data VLANs with Qos & inter-VLAN routing.

Planned, designed, maintained & supported network infrastructures for clients nationwide (SBC/AT&T VoIP, routing/switching projects). Implementing several large scale network upgrades.  In addition, responsible for Cisco VOIP CUCM (3.3 & 4.x) & CME.  Supporting client’s windows 2003/2000 Exchange server, disaster recovery, DNS, DHCP, WINS & Terminal services.

 

EDUCATION & CERTIFICATION:

·              CCBOOTCAMP, Las Vegas, NV……………………………………………………….Dec 2013

Cisco Certified Netwrok Professional -Voice

·              CALIFORNIA STATE UNIVERSITY OF LONG BEACH, Long Beach, CA …………June 2007

Bachelor of Science in Computer Engineering.

Minor in Computer Science.

·              Stanbridge College, Irvine, CA…….….………………..……………..…………………July 2007

Major of study: A+, Security+, MCSE 2003, CCNA & CCNP

 

References furnished upon request.

 

 

 

TRAINING & CERTIFICATIONS:

 

·   Cisco Systems, Inc., San Jose, CA. Certification, Cisco CCNP VOICE. 2015 ·   Cisco Systems, Inc., San Jose, CA. Certification, Cisco CCNA VOICE. 2015 ·   Cisco Systems, Inc., San Jose, CA. Certification, Cisco CCENT. 2013 ·   CCBootcamp, Las Vegas, NV. Professional Training, Cisco CCNP Collaboration (CCVP or CCNP voice). 2013 ·   IACC, Plano, TX. PMP Certification training. 2012 ·   Cisco Systems, Inc., Irvine, CA Monthly Onsite Training: MARS, Wireless, UC500, CME, UCCX, UCCE…Others. 2008 Cisco Systems, Inc., San Jose, CA. Certification, Cisco Certified Network Associate (CCNA). 2007 ·   California State University Long Beach, Long Beach, CA. Bachelor of Science in Computer Engineering. Minor in Computer Science. 2007 ·   Stanbridge College, Irvine, CA. Professional Training, Cisco CCNP v3.0 Routing & Switching. 2007 ·   Stanbridge College, Irvine, CA. Professional Training, Cisco CCNP 2.0 Routing & Switching. 2005 ·   Stanbridge College, Irvine, CA. Professional Training: MCSE 2003 Track. 2005 ·   Stanbridge College, Irvine, CA. Professional Training, CompTIA Security+. 2005 ·   Stanbridge College, Irvine, CA. Professional Training: A+. 2005 ·   Stanbridge College, Irvine, CA. Professional Training: Cisco CCNA. 2005 ·   Shell Retail Development Academy, Houston, TX. Certification, Retail Operation & Management. 2004 ·   California State University-Long Beach, Long Beach, CA. Professional, SlackWare Linux. 2003 ·   Knowledge Alliance, Santa Ana, CA. Professional Training: MCSE 2000. 2000 ·   Microsoft, Los Angeles, CA. Certification, MCSE 3.51 & 4.0. 1999

 

 

V1.2